Support

Equal Edge is a supportive platform that helps students — especially those navigating fast-moving higher education environments — stay organized, focused, and on track.

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It brings your academic, work, and personal commitments into one clear view so nothing feels scattered. With built-in guidance and a supportive AI, you can break long-term goals into realistic milestones and turn overwhelming tasks into small, manageable steps with time estimates that make getting started feel clearer and more doable.

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Along the way, you can track your energy, strengthen executive functioning skills using evidence-based strategies, and build habits that support both academic success and personal growth. Equal Edge helps you create systems that work for you and grow with you.

The app is tailored to the needs of neurodivergent students, offering features like time-blocking, visual planning, flexible scheduling, and task breakdowns that make it easier to see what’s coming up and what to work on next.

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Larger activities are broken into smaller, manageable steps with time estimates to help students get started and stay on track, and the simple, straightforward interface is designed to reduce overwhelm.

Getting started with Equal Edge is simple:

1. Download Equal Edge from the Apple App Store or Google Play Store.
2. Open the app and enter your name and email address. (We’ll use your email for password resets.)
3. Create a password. Your password must be at least 8 characters long and include at least one letter and one number.

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That’s it — you’re in.

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If you ever forget your password, just select “Forgot password?” from the home screen. We’ll send a secure reset link to your email so you can set up a new one.

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Schedule is where you turn big activities into clear, doable steps. Whether it’s writing a paper, cleaning your dorm, or going for a run, you can break any activity into manageable tasks and schedule it in a way that works for you.

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Here’s how to create an activity:

1. Go to Schedule.
2. Tap the + symbol in the bottom-right corner to start a new activity.
3. Add a title for your activity.
4. Use the date and time selectors to specify a time, or select Anytime if it’s flexible.

Next, break it into steps:

1. Tap Generate if you’d like Equal Edge to create a list of actionable tasks for you.
   
   1. Generated tasks will appear below your activity details.
   2. Tasks will be organized in a logical order and include time estimates to help you plan realistically.
2. If you aren’t happy with the task list generated or you’ve made changes to the activity, tap Regenerate for a new set of task options.
3. Prefer to add your own steps? Tap + Add to create and title tasks manually.

When everything looks good:

1. Tap the blue Arrow icon in the bottom-right corner to save your activity.

You can always return to Schedule to view your scheduled activities, see them organized by day, and keep them moving forward.

An Activity is the bigger commitment or goal — the project, assignment, or goal you want to accomplish. Tasks are the smaller, actionable steps that make up an activity. They’re the “how” you get it done. 

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For example, writing a paper for English class.

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Activity: Writing English Paper

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Tasks:

• Review the assignment instructions
• Ask professor any questions you have about the assignment
• Choose a topic
• Write a thesis statement
• Create a simple outline
• Write the introduction paragraph
• Write the body paragraphs
• Write the conclusion paragraph
• Check spelling and grammar
• Peer review
• Submit the paper

In Schedule, you can switch between Today, This Week, and This Month views to see your schedule at a glance.
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Tap an Activity to see all the tasks it includes. Check off individual tasks as you complete them using the checkbox on the left of each task. When all tasks in an Activity are finished, use the checkbox on the right to mark the whole Activity complete.
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If you want to remove an Activity, swipe left across the Activity to delete it. 

Need to update the email connected to your account? You can do that in just a few simple steps:

1. Log in using your current email and password.
2. Go to Profile
3. Select Account Settings.
4. Select Email Address.
5. Enter your new email address.
6. If prompted, confirm the new email address.
7. Save your changes.

For security purposes, you may receive a verification email. 

8. Open the verification email.
9. Click the confirmation link to verify your new email address.

Once confirmed, your new email will be linked to your account, and future login or password reset emails will be sent there.

If you’ve forgotten your password or can’t log in, you can reset it right from the login screen.

1. On the login screen, tap “Forgot password?”
2. Enter your email address and tap submit.
3. If there’s an account associated with that email,  you’ll receive an email with secure reset instructions. Click on the secure reset link in the email.

Note: If you don’t see the email, take a quick look in your spam or junk folder and double-check that you entered the correct email address.

4. Enter your new password.
5. Confirm your new password.

Note: If it doesn’t meet the required guidelines (like length or character requirements), you’ll see a message explaining what to adjust. If the passwords don’t match, you’ll be prompted to fix that too.

6. Log in using your new password (your old password will no longer work).

Here’s how to permanently delete your account within the app:

1. Log in to your Equal Edge account.
2. Go to Settings.
3. Select Account.
4. Click Delete Account.
5. Take a moment to carefully review the confirmation message.
6. Confirm your decision to complete the deletion.

Once you confirm, your account will be deactivated immediately.

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Here's how to permanently delete your account within the website:

1. Go to the Contact page.
2. Enter your Name and Email.
3. Select Delete my account from the subject dropdown.
4. Type a quick note letting us know you’d like to delete your account.
5. Click Send message.

We’ll send a reply to confirm once your account has been deleted.

If you choose to delete your account, here’s what that means for you:

• You won’t be able to log in to Equal Edge anymore.
• You’ll immediately lose access to all app features.
• All data sharing will stop.
• Connected integrations will be disconnected.
• All notifications (email, push, and in-app) will stop.
• Your account will be marked as inactive in our system.

This decision is permanent and can’t be undone, so take a moment to be sure before deleting.

Yes. Once your account is deleted, you’ll no longer be able to access your data, history, or any content you’ve created in the app. Your account cannot be restored through Equal Edge after deletion.

Need a hand or have a question? We’re here to help.

You can reach Support directly from the app:

1. Log in to your Equal Edge account.
2. Go to Settings.
3. Select Contact Us.
4. You’ll be taken to the Equal Edge contact page in your in-app browser. Just follow the instructions there to submit your question or request, and our team will take it from there.

You can also reach us through the website at equaledgeu.com/contact.

Yes. Equal Edge is in its pilot stage and free for the duration of the pilot. We’re building it alongside college students, gathering feedback, and giving you full access while we continue to improve.

You can track various tasks, from academic responsibilities like assignments, study sessions, and exams to daily activities like cleaning, exercise, and self-care routines. The app will help you set routines, reminders, and monitor your progress over time.

Yes, you can adjust the app theme (light or dark mode), task list formats, and adjust notifications in your iOS settings.

Absolutely. The app helps you break down long-term projects into smaller steps, set deadlines for each phase, and track your progress. You'll receive reminders as you approach each milestone, ensuring you stay on track throughout the project.

Yes, you can easily create recurring tasks, such as daily study sessions or weekly assignments. The app also supports routines for specific times of the day or regular activities, helping you stay on top of essential habits.

The app helps you manage your time and stay focused by turning assignments, projects, and daily responsibilities into smaller, more manageable steps. Visual planning tools and prioritized task lists help you see what to work on now, what’s coming up next, and what can wait. With a clear plan in front of you, Equal Edge helps you reduce overwhelm and stay on track.

Yes, the app can help reduce stress by giving you a clear picture of your day and your priorities. Seeing your assignments, projects, responsibilities, and free time in one place can make a busy schedule feel more manageable and less overwhelming. Time estimates and simple planning tools help you pace your work and own your day.

While the app is designed with students in mind, it’s versatile enough for anyone needing help with task management, time organization, or building routines—whether you’re a professional, managing household tasks, or balancing personal responsibilities.

Equal Edge will ask permission to send phone notifications for your activities. You can manage these notifications anytime through your phone’s settings.

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You can receive notifications 15 minutes before a scheduled activity starts, and tapping the notification will take you straight to that activity in your schedule. You can also receive a daily 8am summary of upcoming activities and due dates to help you plan your day.

You can toggle between light and dark mode by selecting App Theme under Profile, located in the bottom navigation bar of the app.

The app collects the information you provide when creating an account (such as your email and password) and the content you enter, like tasks, reminders, notes, and schedules. We may also collect limited device and usage information to operate and improve the app. We do not sell your personal information.